Who Should You Call?


Free & Reduced Chasity Higdon

[email protected] or (423) 498-7290

Free & Reduced Application
Direct Certification
Proof of Eligibility

School Dietitian Mallory Brearey, RDN

[email protected] or (423)498-7286

Special Diets/Allergies
Menus
New Food Products
Nutrition Education

HR Generalist Tonya Faubert Paulin

[email protected] or (423)498-7276

Open Positions
Applying for Jobs or Transfers
Onboarding

Administrative Assistant Shelia White

[email protected] or (423) 498-7283

Afterschool Snacks
P-EBT

Administrative Assistant Linda Vance Farris

[email protected] or (423) 498-7281

Payroll
Account Refunds

IT Technician Ben Rhodes

[email protected] or (423) 498-7277

Student or Staff Account Setup or Questions
Student Account Spending Limits
Cafeteria Hardware

Accounting Manager Martha Marrufo, MBA

[email protected] or (423) 498-7289

Budget and Accounts
Procurement Processes
New Equipment Requests (Including Cafeteria Tables)
Se habla español

Area Supervisors

Zachary White [email protected] or (423) 498-7279
Betsy Chester [email protected] or (423) 498-7282
Judy Whitmire [email protected] or (423) 498-7280
Anthony Moon [email protected] or (423) 498-7371

Specific Site Issues

To find the Area Supervisor assigned to specific sites, please refer to the Supervisor School List

Assistant Director Tim Shetter

[email protected] or (423) 498-7288

Unresolved Site Issues
Major School Issues

Director Kristen Nauss, MS, MBA, RD

[email protected] or (423)498-7275

Kitchen Facility Use
New Initiatives or Partnerships
Community Outreach
Unresolved Issues

E-mail Other Questions 
Cafeteria Manager Contact List

Mailing Address

School Nutrition Department
2501 Dodds Avenue
Chattanooga, TN 37407

USDA Non-Discrimination Statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

  1. mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:
    [email protected]

This institution is an equal opportunity provider.